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Variation in shade, caliber and tiny imperfections are inherent in the production of all stone, porcelain and ceramic tiles. Mistakes can happen. Learn about our return policy below:

All materials must be checked prior to installation. Returns only accepted within 21 days of sale. Full boxes only. Proof of purchase required.

No returns on sale / clearance items and special orders. We do not accept claims after installation.

No returns on mortars, grouts and liquids between October 15 and April 15. ​

All returns are subject to 20% handling / restocking charge.

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  • About
    • Why Tilemaster
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  • Products
    • Tiles
    • 2CM Pavers
      • See 2CM Page
      • See & Filter 2CM Tiles
      • See Grouped 2CM Tiles
      • View 2CM Gallery
      • Read about 2CM tiles
      • View Brochure
      • View Installation PDF
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    • History
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  • Products
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    • 2CM Pavers
      • See 2CM Page
      • See & Filter 2CM Tiles
      • See Grouped 2CM Tiles
      • View 2CM Gallery
      • Read about 2CM tiles
      • View Brochure
      • View Installation PDF
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Tile Smarter

Renovations can often be overwhelming. Here at Tilemaster, we offer the right tiles, tools, installation and maintenance products, as well as all the advice you’ll need to make your project easier and last longer. Visit one of our showrooms or get in touch with us today!

  • Aurora: (905) 841-2333
    Kitchener: (519) 893-5333
    Barrie: (705) 737-3338
    Toronto: (647) 872-7500

Contact us