Variation in shade, caliber and tiny imperfections are inherent in the production of all stone, porcelain and ceramic tiles. Mistakes can happen. Learn about our return policy below:
All materials must be checked prior to installation. Returns only accepted within 21 days of sale. Full boxes only. Proof of purchase required.
No returns on sale / clearance items and special orders. We do not accept claims after installation.
No returns on mortars, grouts and liquids between October 15 and April 15. ​
All returns are subject to 20% handling / restocking charge.