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Variation in shade, caliber and tiny imperfections are inherent in the production of all stone, porcelain and ceramic tiles. Mistakes can happen. Learn about our return policy below:
All materials must be checked prior to installation. Returns only accepted within 21 days of sale. Full boxes only. Proof of purchase required.
No returns on sale / clearance items and special orders. We do not accept claims after installation.
No returns on mortars, grouts and liquids between October 15 and April 15.
All returns are subject to 20% handling / restocking charge.