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Variation in shade, caliber and tiny imperfections are inherent in the production of all stone, porcelain and ceramic tiles. Mistakes can happen. Learn about our return policy below:

All materials must be checked prior to installation. Returns only accepted within 21 days of sale. Full boxes only. Proof of purchase required.

No returns on sale / clearance items and special orders. We do not accept claims after installation.

No returns on mortars, grouts and liquids between October 15 and April 15. ​

All returns are subject to 20% handling / restocking charge.

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